Making perfumes is a lot about ordering fragrant stuff from different places, some of them abroad, keeping stocks and paying bills. I try to get as much as possible from one supplier, but some things I need to get from the producers directly, such as the CO2 extracted Frankincense. Globalization comes in handy there. Without e-mail, internet, on-line banking and speedy delivery across continents, making niche perfumes would be more tricky. Thus, I am globalization winner.
Thus, I got this parcel the other day, delivered to my house, but unfortunately it wasn’t Momo. The W. - factor took it and it was delivered by this yellow coloured government owned monopolist that makes its client’s faces turn green. Well, I guess you know what’s coming…
Politicians and others always talk about “service publique” when it comes to the postal services; there in remote rural Switzerland it means letters to any place, and a post office more or less near by. Here in urban Switzerland it translates into closed post offices and invoices for parcels from abroad. Besides a reasonable amount for taxes (can’t complain there with a tax rate of 7.6%), the bill features some service fees: No service publique without service fees. Like 30 Swiss Francs for handling, 10 Francs for handling and another 10 Francs for ….handling. The wording is different, but this is the bottomline: 50 CHF for handling a little! parcel at customs.
Thus, I wondered how many miles this guy at customs walked around and was handling my parcel, must have been more than half an hour for sure. Otherwise the service fee would not make sense. I imagine hundreds of guys and girls carrying parcels forth and back, handling them for hours, turning them up and down, caressing my parcel, whipping the dust off its brown paper after its long journey, polishing the polyethylene coating of the bills, maybe they give it a little brush, too. Only interrupted from time to time by phone calls from clients, wondering what service fee xyz really is about.
Thus, this is today’s bottom line if you are a client of Swiss Post, too: Do not call and disturb them. Otherwise, they might have to charge more! Thank you for your understanding.